Privacy Policy — Parcelwalah

1

Introduction

Parcelwalah is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and services.

2

Information We Collect

We may collect the following information:

Name and mobile number
Pickup and delivery addresses
Device information and crash reports
Location (only while booking a parcel)
Notification permission for order updates

3

How We Use Your Information

Your information is used to:

Process parcel bookings
Assign delivery partners
Send booking and delivery notifications
Improve our services and application performance
Provide customer support

4

Third-Party Services

We use trusted third-party services, including:

Google Maps for location services
Firebase for authentication, notifications, analytics, and app performance

5

Data Protection

We implement reasonable security measures to protect your personal information. We do not sell, rent, or unlawfully share your personal data.

6

Your Rights

You may request to access, update, or delete your personal information by contacting us at:

contact@parcelwalah.in

7

Children's Privacy

Our services are not intended for children under 13 years of age.

8

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website and mobile application.

9

Contact Us

For any privacy-related queries, contact us at:

contact@parcelwalah.in